ARC Randomized Controlled Trial 2018-2020

Study design: A prospective, mixed-method, (patient) randomized controlled trial of navigation services provided by Ontario 211 vs. navigation services provided by a lay Patient Navigator.

Objective: To evaluate the effectiveness of the ARC navigation model on optimizing appropriate access to community-based services for socially complex primary care patients, including Franco-Ontarians living in minority situations.

Participation breakdown:

Eastern Ottawa

8 primary care practices

36 primary care providers

Greater Sudbury

4 primary care practices

21 primary care providers

Partners

Funding Agencies

© 2019 ARC Navigator Project