The ARC Navigation Model is a service offered to primary care practices to support their patients in accessing health enabling community resources that address their needs and to fill a gap in the current health services structure.
This service is:
Highly appreciated by patients
Easily integrated into primary care practices
Especially valued by providers working in non-interprofessional practices
The service has helped patients:
Overcome barriers to access
Reach the needed resource(s) (52% access)
The ARC Navigation Model should be more broadly evaluated, and in different contexts.