Engaging patients to improve equitable access to community resources

"The open and respectful dialogue that took place across all members allowed for a much richer conversation and better-informed decisions. We believe that, as a result of the partnership, the navigation model developed is much more likely to be responsive to patient needs, acceptable to care providers and has greater potential for scalability by decision-makers."

Dahrouge S, James K, Gauthier A, and Chiocchio F (2018). Engaging patients to improve equitable access to community resources, CMAJ 190 (Suppl) S46-S47. doi: https://doi.org/10.1503/cmaj.180408

LIP Collaboration

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Access to Resources in the Community Through Navigation: Protocol for a Mixed-Methods Feasibility Study

"Navigation services, where a person is tasked with helping connect patients to community resources, embedded within primary care may facilitate access and strengthen the continuity of care for patients."

Dahrouge S, Gauthier A, Chiocchio F, Presseau J, Kendall C, Lemonde M, Chomienne MH, Perna A, Toal-Sullivan D, Devlin RA, Timony P and Prud'homme D (2019). Access to Resources in the Community Through Navigation: Protocol for a Mixed-Methods Feasibility Study, JMIR Res Protoc, 8(1) e11022. doi: 10.2196/11022

Adopting a lay navigator training programme in primary care 

"The ARC Navigator Training Programme generated interest among diverse stakeholders in primary care "

Toal-Sullivan D, Lemonde M, Gauthier AP, Dahrouge S. Adopting a lay navigator training programme in primary care. Health Education Journal. October 2020. doi:10.1177/0017896920959364

The feasibility of a Primary care based Navigation Service to access health and Social Resources - ARC Model  

"The ARC Model is an innovative approach to reach and support a broad range of patients access needed resources. The Model is feasible and acceptable to PC providers and patients, and has demonstrated potential for improving patients’ access to health and social resources"

Dahrouge S, Gauthier AP, Durand F, Lemonde M, Saluja K, Kendall C, Premji K, Presseau J, Chomienne MH, Toal-Sullivan DA, Timony P, Perna A, Prud'homme D. The Feasibility of a Primary Care Based Navigation Service to Support Access to Health and Social Resources: The Access to Resources in the Community (ARC) Model. Int J Integr Care. 2022 Nov 22;22(4):13. doi: 10.5334/ijic.6500. PMID: 36474646; PMCID: PMC9695153.

Just what the doctor ordered

"An innovative social prescribing initiative may help alleviate some of the social burden placed on health care providers and provide much-needed support for Ontarians."

Ontario Spor Support Unit. strategy for patient oriented research. Just what the doctor ordered – Ontario SPOR SUPPORT Unit. (2023, December 13). https://ossu.ca/2023/12/just-what-the-doctor-ordered/

Guides for facilitating the implementation and evaluation of social prescribing: lessons from the “Access to Resources in the Community” model

"The four ARC guides can be easily customized for application in diverse practice and research settings including clinical and long-term care."

Saluja K, Dahrouge S. Guides for facilitating the implementation and evaluation of social prescribing: lessons from the “Access to Resources in the Community” model. Health Promot Chronic Dis Prev Can. 2024;44(9):397-400. https://doi.org/10.24095/hpcdp.44.9.07

Access to primary health care: perspectives of primary care physicians and community stakeholders

This study highlights stakeholder consultations for an intervention to improve primary health care access by connecting patients with community resources, identifying key access determinants and insights for an Access to Resources in the Community (ARC) navigation model development.

Toal-Sullivan, D., Dahrouge, S., Tesfaselassie, J. et al. Access to primary health care: perspectives of primary care physicians and community stakeholders. BMC Prim. Care 25, 152 (2024). https://doi.org/10.1186/s12875-024-02312-9 

ARC COVID

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ARC Randomized Controlled Trial
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ARC Feasibility Protocol

ARC Feasibility Findings

LIP Collaboration

ARC COVID

ARC RCT

Stakeholders